Frequently Asked Questions

Yes. Le Seven optical frames can be ordered with single-vision prescription lenses or reading lenses, or with non-prescription blue-light-blocking lenses. You choose the lens in the lens selector on the product page.

The lens selector lists the values that can be ordered online: sphere (SPH) from −12.00 to +6.00 and cylinder (CYL) from −6.00 to +6.00, in 0.25 steps. If your prescription is outside this range you can still order and email it to [email protected] for a custom review. If we cannot fulfil it, we issue a full refund.

Yes. In the lens selector, choose "Send prescription later", complete checkout, then email your prescription and order number to [email protected] or reply to your order confirmation email. Production starts once we have your prescription.

Send it to [email protected] before or after ordering. Our team reviews each case and may be able to offer a custom solution. If we cannot make the lenses, the order is refunded in full.

No. Le Seven does not currently offer progressive or bifocal lenses; progressive lenses need an in-person fitting. We make single-vision and reading lenses.

No, not currently. Prescription lenses are available on Le Seven optical frames. Sunglasses are sold with non-prescription lenses.

No. Le Seven does not currently offer replacement lenses for existing frames.

Yes. The lens selector has a Reading option: one prescription optimised for near vision.

Three: 1.61, 1.67 high-index and 1.74 ultra high-index. A higher index can give a slimmer lens for the same prescription. 1.67 is the most popular choice; 1.74 is the thinnest option for higher prescriptions.

1.61 is a balanced everyday choice. 1.67 suits prescriptions that benefit from a slimmer profile. 1.74 is the thinnest option, for higher prescriptions where lens thickness matters most. Frame shape matters too: a smaller, more centred lens shape helps a strong prescription look more balanced.

All Le Seven lenses include anti-reflective, scratch-resistant and UV-protective coatings, with or without a prescription.

Yes, for prescription lenses. PD is the distance in millimetres between the centres of your pupils. Check your prescription first; if it is not listed, ask your optician or measure it carefully using the guide at lesevenoptical.com/pages/pupillary-distance-pd.

OD is the right eye and OS is the left. SPH is the main lens power, CYL and AXIS describe astigmatism correction, ADD is an extra near-vision power, and PD is pupillary distance. Enter the values exactly as written. Full guide: lesevenoptical.com/pages/understanding-prescription.

Use a current prescription from your eye-care professional. If it has expired or a detail is unclear, contact your prescriber rather than guessing.

Yes. Every optical frame is available with non-prescription blue-light-blocking lenses, which are included in the base price.

Le Seven blue-light-filtering lenses filter 25% of blue light while keeping colours looking natural. The figure is supported by laboratory reports.

Yes. All Le Seven blue-light-filtering lenses and sunglasses provide 99.9% UVA and UVB protection, supported by laboratory reports.

Many are, and each product page states it under Product details. Polarized styles include Kora Sun, Mira, Sedona, Bella, Riva and Lilly. Ryan Sun and Isla Sun have non-polarized lenses.

Polarized lenses reduce glare from reflective surfaces such as roads and water. Non-polarized lenses darken the view without filtering that glare. Guide: lesevenoptical.com/blogs/eyewear-guide/polarized-sunglasses-for-driving.

Compare the frame measurements on the product page with a pair you already wear comfortably. Every adult frame lists lens width, lens height, bridge, temple length and total frame width in millimetres, plus a fit label.

They are based on total frame width: Small is 135 mm or less, Medium is 136 to 142 mm, Large is 143 to 146 mm, and Oversized is 147 mm or more. A size label is a guide, not a guarantee of fit.

Frames in the Small range include Sienna (cat-eye, 133 mm), Isla Optical (round, 134 mm), Titanium (135 mm), Vesper (135 mm), Diana (round, 132 mm) and Athena (square, 130 mm). Isla Sun (134 mm) is the small-fit sunglasses option.

Oversized frames (147 mm or more) include Mira (147 mm), Bella, Swell and Amoura (149 mm) in sunglasses and Mia (147 mm) in optical frames. Large frames (143 to 146 mm) include Sedona, Ryan Sun and Ryan Optical (146 mm) and Riva and Lilly (145 mm).

Reference Looks let you see Le Seven frames on AI-generated adult models with different face outlines, widths, skin tones and age ranges. No selfie or camera is needed. They help compare styles; use the frame measurements to judge fit.

Not a camera try-on. Instead, Reference Looks show each frame on a reference model you choose, without uploading a photo: lesevenoptical.com/pages/reference-looks.

Three numbers such as 52–18–145 are lens width, bridge width and temple length in millimetres. Guide: lesevenoptical.com/pages/size-guide.

Prescription glasses, blue-light glasses, sunglasses, kids' eyewear, eyeglass chains and digital gift cards.

The most recent releases are Kora Optical and Kora Sun (cat-eye, September 2026), Mira (oval polarized sunglasses, September 2026), Bella (August 2026), Sedona (July 2026), Lilly (May 2026) and Riva (April 2026).

The same frame design sold two ways. "Sun" is the sunglasses version; "Optical" is the eyeglasses version that takes blue-light or prescription lenses. Kora, Ryan and Isla come in both.

It depends on the style and is listed on each product page. Examples: Kora and Mira are TR90 with metal details; Ryan, Isla and Sienna are acetate; Titanium, Vesper, Keira and Stars are slim metal frames with a titanium-coated finish (not solid titanium).

The Le Seven Classics are a curated edit of long-running best sellers: Claudia, Vesper, Keira, Stars, Chance, Titanium and Grace. They are slim metal frames in hexagon, square and round shapes.

Yes. Kids' blue-light glasses come in age ranges 2–6, 6–12 and 7–14, and there are kids' sunglasses.

Every pair arrives in Le Seven branded recyclable packaging with a protective case and a cleaning cloth. More than 85% of the packaging materials are recyclable.

Yes. Le Seven e-gift cards are digital, delivered by email, and can be scheduled for a future date. There is a US card (USD) and a Canada card (CAD). Unused balance stays available for a later purchase.

Overall, estimated delivery is 7–14 business days from order placement for the United States, Canada and most international destinations, including processing, prescription preparation where applicable, and shipping. Non-prescription glasses and sunglasses orders are typically processed within 1–2 business days, dispatched within 3–5 business days and delivered within 7–12 business days from order placement. Prescription orders are typically processed within 3–5 business days, dispatched within 6–7 business days and delivered within 10–14 business days from order placement. Dispatch and delivery estimates are counted from order placement, not added to the processing time. These are estimates, not guaranteed arrival dates. Special circumstances may affect delivery times.

Standard shipping is free on eyewear orders to the United States and Canada. Free shipping on eyewear is also offered to selected international regions; any charge is shown at checkout before payment. Orders containing only accessories do not qualify for free shipping.

No. For US orders, duties and import fees are prepaid or absorbed by Le Seven Optical. US customers are not charged duties or import fees at delivery.

The United States, Canada, the United Kingdom, Australia, New Zealand, Japan, South Korea, Singapore, Hong Kong, Macao, Taiwan, mainland China, Malaysia, Thailand, Indonesia, Mexico, France and Germany.

Orders are sent from the fulfilment location best placed for your delivery address and stock availability. Wherever it ships from, overall estimated delivery is 7–14 business days from order placement. These are estimates, not guaranteed arrival dates. Special circumstances may affect delivery times.

Prescription glasses are made to order. Prescription orders are typically processed within 3–5 business days, dispatched within 6–7 business days and delivered within 10–14 business days from order placement. Dispatch and delivery estimates are counted from order placement, not added to the processing time. These are estimates, not guaranteed arrival dates. Special circumstances may affect delivery times.

Non-prescription glasses and sunglasses orders are typically processed within 1–2 business days, dispatched within 3–5 business days and delivered within 7–12 business days from order placement. Orders that include prescription products follow the prescription-order timeline. Dispatch and delivery estimates are counted from order placement, not added to the processing time. These are estimates, not guaranteed arrival dates. Special circumstances may affect delivery times.

Eligible non-prescription eyewear is covered by a 30-Day Fit & Style Guarantee: one return per order, for a replacement or refund, requested within 30 days of receiving it. The item must be unworn, with tags, in its original packaging, with proof of purchase.

Custom-prescription glasses cannot be returned for fit or style, because they are made for one person. They remain covered for confirmed manufacturing defects, quality issues, shipping damage and prescription errors made in production; in those cases we fix or replace them at no charge.

Email [email protected] first. If the return is accepted we send instructions. Items sent back without a prior request are not accepted.

For Fit & Style returns the customer pays return shipping. After the return is received and approved, Le Seven issues a store credit toward it: US$10 for US orders, CA$14 for Canadian orders, or the equivalent of US$10 elsewhere.

Approved refunds go back to the original payment method. Your bank or card issuer may need extra time to post it.

Generally not once processing has begun or the order has shipped. Email [email protected] as soon as possible if something is wrong. The 30-day return policy still applies to eligible products, with its exclusions for custom-prescription eyewear.

Accepted payment methods are shown at checkout for your country.

Contact [email protected] straight away with your order number and a clear photo. We evaluate the issue and make it right at no charge.

Prescription eyewear may be eligible for FSA/HSA reimbursement and for out-of-network vision-plan reimbursement. Coverage is decided by your plan. Le Seven does not bill insurance plans directly.

When the standard welcome offer is available, joining the Le Seven email list gives 15% off a first order, with one use per customer and exclusions. Current seasonal sign-up offers can differ. Check the offer shown in the sign-up form and its terms; discounts might not combine.

Le Seven Optical is a Canadian eyewear brand founded in Vancouver. It designs prescription glasses, blue-light glasses and sunglasses with distinctive shapes, and publishes full frame measurements for every adult style.

Yes. Le Seven Optical Inc. was founded in Vancouver. Its business address is 111 5 Ave SW, Calgary, Alberta T2P 3Y6, Canada.

Email [email protected]. All customer and after-sales support is handled by email.

An assistant can show Le Seven products with current price and availability and link to the product page. Checkout is completed on lesevenoptical.com, where you choose colour and lenses and can enter a prescription or send it later.